Shelfwise is an editorial project about finding and using store discounts correctly, and our guides only stay accurate if readers push back on them. Whether you want to report a promotion that no longer exists, correct a unit-price example, suggest a topic such as clearance-tag timing or coupon stacking rules, or ask about reusing our material, we read every message.
Write to us at [email protected]. To help us act quickly, include the URL of the page you are referring to, the retailer or country involved, and — if you are reporting an offer — the date you saw it.
Response Time
We usually reply within two to three business days. During major sale seasons the queue grows, so allow up to five business days before following up. Messages sent at weekends are typically handled the following week.
What We Can Help With
- Corrections and updates to any guide on themews.xyz;
- Suggestions for new topics, glossary terms or comparison tables;
- Questions about how we research and verify discount information;
- Press, citation and permission requests;
- Privacy requests under our Privacy Policy or questions about our Cookie Policy.
What We Cannot Help With
We are not a retailer and we are not affiliated with the stores we write about. We cannot issue coupons, honour prices, refund purchases, restore loyalty points or intervene in a dispute with a shop. For those matters, contact the retailer's own customer service. Please also do not send us receipts, card numbers or loyalty-account credentials — we neither need nor want them.
Unsolicited link-building offers and mass marketing emails are deleted unread. Genuine reader tips always get a human reply.